Shipping policy

Shipping Policy – 202 Department

Thank you for shopping with 202 Department. Please review our shipping policy carefully before placing an order.

Order Processing (Production Time)

All products are made-to-order.

Orders typically require 3–4 business days for production. During this time, items are received and inspected for quality control before being shipped to the customer.

Processing times may vary depending on order volume or operational demand.

Shipping Time

Once shipped, delivery typically takes 7–14 business days, depending on the destination.

Please note:

  • Shipping times are estimates and are not guaranteed
  • Delays may occur due to carriers, customs, or external factors beyond our control

Shipping Coverage

We ship worldwide; however, we reserve the right to refuse or limit shipping to certain regions where delivery is unreliable or restricted.

Shipping Responsibility

Once an order has been shipped and accepted by the carrier, responsibility transfers to the customer.

202 Department is not liable for:

  • Shipping delays caused by the carrier
  • Lost or stolen packages marked as delivered

In the case of lost or damaged shipments, we may assist customers in filing a claim with the shipping carrier, but we do not guarantee replacements or refunds for issues caused during transit.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incorrect or incomplete address:

  • The customer may be responsible for additional shipping fees
  • We are not responsible for packages lost due to incorrect address submission

Order Tracking

Tracking information will be provided once your order has been shipped, when available.

Contact

For any shipping-related inquiries, contact us at:

Agreement

By placing an order with 202 Department, you acknowledge and agree to this Shipping Policy.